What Millbrook Crossing Says
Almost forty years of showing up and quoting straight adds up to a lot of neighbors. Here is a sample, the glowing and the honest, in their own words.
Google Reviews
286 reviews
4.9 stars across 286 reviews. We do not scrub the imperfect ones, because how a company handles the off day tells you more than the easy wins.
“Water heater died on a Sunday night with family coming Monday morning. Dale answered the after-hours line himself, was out first thing, and had a new 50-gallon tank running by ten. No weekend markup and no drama. This is our plumber now, full stop.”
Lorraine T.
Harper Mill
“They ran a camera down the sewer line before quoting anything. Turned out to be roots at one joint about forty feet out, not the whole-line replacement another company tried to sell me. Jetted it, showed me the footage, gave me a flat price. Saved me thousands.”
Marcus B.
Millbrook Crossing
“Third generation and it shows. Quiet, tidy, explained the flat-rate price before starting, and left the kitchen cleaner than they found it. Fixed two running toilets and a dripping faucet in one visit. Booked them for a water heater check while they were here.”
Priya N.
Stony Creek
“Good work and a fair price on a repipe, no complaints there. Only gripe is they had to come back the next morning to finish because a part supplier was out of stock, so it ran a day longer than I hoped. That said, Dana called ahead both times and they made it right. Would use again.”
Gene W.
Cedar Grove
“Kitchen drain had clogged three times in a year. Other folks just snaked it and left. Hargrove jetted the grease out of the line and explained why it kept coming back. Six months later and it is still draining like new. Wish I had called them first.”
Sandra K.
Millbrook Crossing
“Pipe burst under the house at eleven at night. Called the emergency line half in a panic, and a real plumber walked me through shutting off the main before he even got in the truck. Beat the water damage. Cannot say enough about how calm and quick they were.”
Terrence O.
Harper Mill
“We have used Hargrove for close to fifteen years now, back when Dale Sr. was still on the trucks. Water pressure had gotten weak all over the house and Wes found our old galvanized was the culprit. Honest about our options, never pushy. Same family, same values.”
Bill & Carol M.
Stony Creek
“Fixed a leaking shutoff valve and a garbage disposal quickly and cleanly. Docked a star only because scheduling was tight and my first slot got bumped a couple hours by an emergency call ahead of me. They were upfront about it and the actual work was excellent.”
Ashley R.
Cedar Grove
“Had them out to swap a water heater and they pulled the permit and handled the inspection without me having to think about it. Turns out the last install by someone else was never permitted. Glad it is on the books right now. Professional from start to finish.”
Hector V.
Millbrook Crossing
We Would Rather Be Trusted Than Perfect
Nobody bats a thousand. A slot gets bumped by an emergency, a supplier runs out of a part. What we can promise is that we will tell you the truth about it, make it right, and never surprise you on the bill. That is the reputation three generations built, and it is the one we plan to keep.
Want to Be the Next Good Review?
Call and see why families here have kept the same plumber for three generations. Straight quotes, clean work, and a real person on the phone.
NC Plumbing License #P-I.31842 · Licensed & Insured · Since 1987