Furnace & Heat Pump Service
When the temperature drops and the house will not warm up, you need someone who answers. We repair and replace furnaces and heat pumps, run thorough fall tune-ups, and keep your family safe and warm through winter.
Beat the rush. Fall tune-ups book up fast once the first cold night hits.
Every Way Your Home Makes Heat
Gas Furnaces
Repair and replacement for natural gas and propane furnaces. Cracked heat exchangers, bad igniters, and failing flame sensors are our bread and butter.
Heat Pumps
Heat pumps do double duty, heating in winter and cooling in summer. We service every brand and install high-efficiency models rated for our climate.
Dual-Fuel Systems
A heat pump paired with a gas furnace switches to whichever is cheaper as the temperature drops. Efficient comfort through a Carolina cold snap.
Why the Heat Quit
Furnaces and heat pumps fail in familiar ways. A good tech knows where to look first, which is why our no-heat calls usually get solved in one visit.
Failed Igniter or Flame Sensor
The most common no-heat furnace call. A cracked hot-surface igniter or a dirty flame sensor stops the burners from lighting or keeps them from staying lit.
Bad Capacitor or Reversing Valve
On heat pumps, a weak capacitor or a stuck reversing valve leaves you blowing cool air when you need heat. We diagnose the real cause.
Clogged Filter, Frozen Coil
A neglected filter chokes airflow and, on a heat pump, can ice the outdoor coil solid. Often preventable with a fall tune-up.
Thermostat & Control Faults
Sometimes the system is fine and the control board or thermostat is the culprit. We test the whole chain before condemning a part.
What a Real Tune-Up Includes
Not a quick glance and a sticker. A genuine safety and performance check that gets your system ready for the season and keeps small problems from turning into a cold-night emergency.
Join the Comfort ClubStraight Answers
Ideally September or October, before the first real cold snap and before our schedule fills with no-heat calls. A tune-up cleans the burners or coil, checks the heat exchanger, tests safety controls, and catches the small stuff before it strands you at 20 degrees.
For most of our area, yes. Modern heat pumps handle Carolina winters well and are efficient down to low temperatures. New heat pumps meet a 14.3 SEER2 and 7.5 HSPF2 minimum. If you want a backup for the coldest nights, a dual-fuel setup pairs the heat pump with a gas furnace.
Not automatically. If it is heating safely and the heat exchanger is sound, keep it. We replace when we find a safety issue like a cracked heat exchanger, when repair costs stack up, or when efficiency has fallen far enough that a new unit pays for itself. We will give you the honest read.
Yes. On every gas furnace visit we inspect the heat exchanger and combustion. A cracked heat exchanger can leak carbon monoxide, and that is one of the few times we will tell you to stop using the system immediately. Your family's safety is not something we cut corners on.
Warm House, Safe House.
From a dead furnace at midnight to a planned fall tune-up, we keep the heat on and the carbon monoxide out. Call or schedule online.
NC License #24178 · NATE-Certified · Since 1998