4.9 Stars, 412 Neighbors
We have built this company one honest visit at a time. Here is what people around Millbrook Crossing say after we have been in their homes.
AC quit on the hottest Saturday of the summer, the kind of day where the house hits 88 by noon. I called at 8am fully expecting a Monday appointment. Marcus was in my driveway before lunch. Turned out to be the blower motor. He had one on the truck and I was cool again by 1pm. No weekend gouging on the bill either. These folks are the real deal.
Denise R., Harper Mill
We got three quotes to replace our 16-year-old system. Two companies just eyeballed the old unit and gave us a number. Dana actually did a load calculation, measured rooms, checked our ductwork, and explained why our upstairs was always hot. Turned out the old system was oversized. They installed a right-sized variable-speed unit and the difference upstairs is night and day.
Tom & Angela P., Millbrook Crossing
Rick's dad installed my first system back in 2001. Second generation now and it still feels like the same handshake company. They don't sell you what you don't need.
Gerald W., Stony Creek
Furnace died on a 22-degree night in January. I have two little ones so I was near panic. The after-hours tech talked me through checking the breaker while he drove over, got the igniter replaced, and had heat back on before midnight. As a Comfort Club member I wasn't charged a dime in overtime. Worth every penny of the membership.
Priya K., Cedar Grove
Signed up for the tune-up plan two years ago. Last fall they caught a cracked heat exchanger I had no idea about. That's a carbon monoxide risk, so it was genuinely a safety thing, not an upsell. They showed me the crack on camera. Honest people.
Wesley H., Harper Mill
Quick, clean, and they wore booties in the house without being asked. Fixed a frozen coil and explained it was my filter starving the airflow. Showed me how to change it myself. Who does that?
Latisha M., Millbrook Crossing
We went with a dual-fuel setup on Dana's recommendation and our winter bills dropped noticeably. The crew was on time all three days, cleaned up every evening, and walked us through the new thermostat until we actually understood it. First class.
Ron & Barb S., Cedar Grove
Capacitor. In and out in 40 minutes. Fair price, no drama.
Curtis B., Stony Creek
I'm a widow on a fixed income and I was terrified of getting taken advantage of on a big repair. Rick sat at my kitchen table and laid out the repair-versus-replace math in plain terms, financing included. Never once made me feel rushed or dumb. I financed a new system at a payment I can actually handle. I've told half my church about them.
Eleanor V., Millbrook Crossing
Tell the Next Family
Reviews from neighbors are the main reason people give us a first call. If we have earned it, a few honest words go a long way for a family business.
Join the People Who Call Us First.
A repair, a tune-up, or a replacement quote. See for yourself why so many of your neighbors leave five stars.
NC License #24178 · NATE-Certified · Since 1998